Mercedes-Benz of Westminster

Position Title: Business Development Assiciate

Department: Business Development Center

Location: Mercedes-Benz of Westminster

Reports to: General Sales Manager

Number of Available Positions: 1

Purpose: As the first point of contact, the Business Development Associate is responsible for supporting the dealership's New and Pre-Owned departments while providing superior client experiences via telephone and the internet.

Essential Duties:

• Handle all inbound sales calls, not directed to the Sales Representatives.
• Schedule appointments using dealership-approved forms.
• Place a high number of outbound sales calls.
• Listen to and help interpret customer's statements accurately.
• Respond to all Internet requests.
• Utilize company scripts.
• Set sales appointments for client visits.
• Keep current with all products including make and model changes and/or enhancements, marketing initiatives and competitive offers.
• Actively participate in all team meetings, training and events
• Maintain accurate files on database and communicate client feedback and trends to management for review.
• Meet and exceed departmental benchmarks.

Qualifications:

• High school diploma or the equivalent.
• One to three years sales experience or college degree.
• Excellent verbal and written communication skills.
• Computer experience with ability to type 50 wpm.
• Professional, friendly and enthusiastic disposition.
• Be self-motivated, organized and have the ability to multi-task.
• Ability to collaborate with other dealership personnel.
• Call center experience preferred.
• Must be a team player with impeccable honesty and integrity.
• Maintain a high level of professional personal appearance and conduct.