Mercedes-Benz of Westminster

EUROPEAN DELIVERY









Amby & Win,
Just wanted to let you know everything is  perfect so far on 
the trip. We were treated very well by the Mercedes-Benz 
delivery people and really enjoyed the factory tour especially 
all the things they can do with the robots. The accomodations 
have been outstanding, tonight we are in Telfs, Austria and 
when we drove into the parking garage it seemed like we were 
driving into a Ritz Carlton lobby, the rest of the hotel and 
the rooms are even more spectacular. We also love Elaine's new 
car, it really did well on the Auto Bahn and the E350 is also 
great, I may have to buy a Mercedes next year so we can make 
another trip.
Thanks for Everthing and we will see you when we get back,
Dave & Elaine

11/17
Gil Schmidt is awesome. Your team is lucky to have him.
Gregg L Lage
 
11/17
I hope that Mercedes-Benz of Westminster will be around for my next car purchase because they really know 
how to take care of the customer. This car dealer represents Mercedes very well.
Daniel L Dunning
 
11/17
Ryan in the Service Department went above and beyond, as always, to help replace our damaged windshield. 
A phone call to Ryan is like a conversation with a friend. He shows confidence and the most exceptional customer 
service. This, coupled with Rick in the Finance Department, making a personal phone call to our windshield 
insurance company, made our experience comfortable. Also, we live 3 hours away, so there is a little more 
that goes into warranty work for our vehicle. It is never implied that we are inconveniencing anyone, as this 
is portrayed by Ryan, as well as the driver. I mention this because the driver, Bob, who delivered our vehicle, 
mentioned a problem with the glow light on our display and had it repaired under our warranty with no questions 
asked. We didn't even know this took place until after we read the paperwork when the problem was fixed. 
This is just another example of the quality of people Mercedes-Benz of Westminster hires. Even their drivers 
take initiative and care in their work. We had a very positive experience and look forward to working with the 
dealership again. 
Angela Yender
 
11/17
The service on my car was, as always, very good.
Mike Gilles
 
11/16
Megan was very professional, helpful, and friendly. I really enjoyed working with her!
Janet Anderson
 
11/15
Katie O'neill was a joy to work with. We had four crazy kids with us all under the age of 6 and she helped us 
a ton handling them for the period of time we were there. She was very honest and it was extremely easy 
dealing with her. Lance helped us with the paper work, he he got us out of there very quickly since the children 
had just about destroyed the dealership.
John Olivo Bertagnolli
 
11/15
Scott Elder and the MB of Westminster is the best MB service organization we've experienced.
Bruce Wald
 
11/14
Service was EXCELLENT. SURPASSED MY EXPECTATIONS!!!!
Maha Alul
 
11/13
Great service!!!  Thanks to Scott Casselman!!!!  He is the best of the best!!!!
Gary Olinger
 
11/13
You provide excellent service as always. Keep it up!
Ben Nystuen
 
11/13
This is the Fourth vehicle we have leased from Win Lewis. The first was when he was with Murray and the 
rest here at Mercedes-Benz of Westminster. Obviously we have enjoyed our experience with Win or we 
would not be coming back..
Daniel Joseph McKinnon
 
11/13
Megan was my service person and she did a great job getting the job done and letting me know what to 
expect. It even came out cheaper than originally quoted.
Thanks,
William Price

11/12
I was greeted very promptly when I arrived and my truck was finished ahead of schedule. My Advisor (Brian) 
was well informed about how to handle the necessary repairs on the electrical systems that I was having a 
problem with and made me feel at ease about turning the truck in for service warranty. I like my truck very 
much and I am always concerned when something is wrong with it that is it repaired correctly. I never have 
a worry at MB Westminster. The loaner car program also worked very quickly and efficiently. I was greeted in 
a courteous manner and was back out on the road in a few minutes. I appreciate all the dealership personnel 
that I have worked with to date and their concern for my time and schedule. MB Westminster is a QUALITY 
organization from front to back.
Christopher W Dilg      Castle Rock, Colorado
 
11/11
This is my first MB, and I have to say, I have never been treated so well. I called, and was getting my ML 550 
serviced 2 hours later.
Steve Doherty      Longmont, Colorado
 
11/11
Brian and your team did a fantastic job…..completely satisfied; I look forward to our next appointment
Jim Ladwig      Monument, Colorado
 
11/11
I want to thank Scott Elder for returning to Westminster's Mercedes Benz!! My daughter and I have always 
trusted his service for our C320's. He is courteous, professional, and just an overall great person. He always 
makes us feel honored. Thank you, Scott!! 
Patricia & Linda Koh       Lafayette, Colorado
 
11/11
Westminster MB was excellent. I do have a complaint about Murray Motors MB in Denver, however. It turns 
out that the major repair on my vehicle was replacing the Right Front Axle caused by a leak. And it turns out 
that the leak was first noticed by Murray Motors in Nov 2006 and ignored although noted in their report. In Nov 
2007 they did not even noted. Had it been repaired in 2006 and maybe even in 2007, the axle would not have 
been damaged and need replacing. As it is because of the poor service at Murray Motors, it cost me $1700 
unnecessarily. Even if there was damage in 2006, at that time it would have been covered by the warranty. 
Furthermore, in 2006, Murray Motors talked me into purchasing an Extended Warranty for $2600 which as it 
turned out did not cover this repair in 2008. Needless to say that I am very unsatisfied with Murray Motors. 
However, I am very satisfied with Westminster and very glad that they saw it and repaired it so that I and my 
family would not one day be stranded.
Alexander D Pavlista       Scottsbluff, Nebraska
 
11/10
On the day on stopped in, with no appt.-I was reassured the car door mechanism would be fixed, and I was 
"chauffeured" to my appt. on time and my car was ready on my return. I had no idea what had happened, but 
will make sure my seat belt is out of the way of the door jam! And a car wash is always welcomed! Thank you 
so much! 
Charlene Orr-Webb        Arvada,  Colorado
 
11/10
John Wahl and the entire team at Mercedes of Westminster really went above and beyond to serve my needs 
on this purchase. Honestly, every person I interacted with, including the receptionist and sales people who 
were not my main sales person (John), offered assistance and took their time to help me. They were all very 
competent and friendly! Thank you! It was a joy to buy this car. And, most importantly, I love it so far.
Aaron S Kennedy      Boulder, Colorado


























11/10
We are extremely pleased with the service and treatment by both the facility and its people and by Scott 
Casselman who is always there and pleasant and efficient and helpful. You all do good work. And we love our 
car as well!
Karen Maxfield      Larmaie, Wyoming
 
11/8
Ryan Bunn is an outstanding service advisor and employee. He is always available and ready to help and does 
an outstanding job.
Robert Paolini       Denver, Colorado
 
11/8
My husband and I have visited several Benz dealerships throughout the Denver area and also Indianapolis 
and I have to say that Jared was one of the most informative and courteous sales consultants we've met. I 
dislike aggressive sales people and he either picked up on that or just has that demeanor, I'm guessing the 
latter and it made the whole experience enjoyable and myself a now loyal customer. Thank you - I absolutely 
love the car
Catherine M St Clair        Littleton, Colorado

11/6
I have never had anything other than a first-rate experience in having our automobile serviced by 
Mercedes-Benz of Westminster. We are very pleased with our new service advisor, whom we thought could 
never be as accommodating and helpful as our previous service advisor, but he is.
Toni Rittmaster     Boulder, Colorado
 
11/5
I cannot say enough about your operation but it has to be the best Mercedes dealership in the United States. 
Thank you so much for taking care of all my issues. Gil was an excellent service technician. And oh by the 
way give kudos to your telephone receptionist. She has the best in telephone protocol than I have seen in 
years. I have already referred another customer to your dealership. 
Nicki Ahrns     Rapid City, South Dakota
 
11/5
The main reason I drove 30 miles to buy my car, when two Mercedes dealerships are within 5 miles from my 
home, is because of Mr. Win Lewis. He has exclusively taken care of our Mercedes needs for over 20 years. 
He is of the highest integrity and makes purchasing a car an enjoyable experience. Thank you Win! We are 
very happy with our new Mercedes and appreciate your continued great service. 
Sincerely, 
Molly Moore      Cherry Hills Village, Colorado