Tomas was exceptionally helpful with the buying process. Great follow up after the sale but not too obtrusive. Free car washes and free vehicle pick up for service tell you how focused MB of Westminster is on customer service.
Shekhar went above and beyond as a sales person in finding, holding, and negotiating a good deal for me on a new c43. When buying new I new exactly what I wanted and the dealership was ready to deliver. I was looking for a specific c43 with all the options I wanted and when I found that car at Mercedes Westminster I knew I had to have it. Shekhar was nice enough to video the vehicle for me, making sure it was still available, and then pulled it from the lot for me for a test drive I scheduled later that afternoon. After the test drive I knew I had to have it and Shekhar was able to get me a deal that worked for me as well as processing all of my financing that day so I was able to leave the lot with my dream car! Great job from the entire Mercedes of Westminster team and I look forward to my next AMG purchase with them! Thanks again Shekhar!
Large waiting room with a variety of complimentary snacks and beverages. Excellent service as is expected of Mercedes-Benz.
Friendly service, immaculate building.
I have a Smart and the whole Smart team there has been amazing through my whole key loss fiasco. Even offering to come to Fort Collins and pick my car up and give me a loaner while they program the new one. I've never been treated so nicely by a dealership before. Linda was very accommodating and helpful! I wish I could afford to go get it serviced there all the time! They treat customers well. (They also have really delicious cake in the lobby which is always nice)
Man Cave Details choice to buy Mercedes parts and service client cars! We trust them with this $500k Custom Sprinter Van Ceramic Coated by Man Cave!
We must start off expressing a bit about a poor experience my husband had with a former employee, so poor that we actually purchased our new vehicle out of State and had planned to not visit again HOWEVER I am glad that I paid attention to my instincts as I recently called the Westminster location since our service was due. I felt inclined to do so since we never followed up when the situation occurred. If you just walk away it can be very unfair to any place of business. So happy to have made the call. I explained our past experience to the Service Manager, Nathan Barkin. Nathan handled our issue with great professionalism and genuine concern. To say that our circumstance turned around is an understatement! Nathan went above and beyond, he is true to his word and extremely committed to keeping the Mercedes Benz reputation impeccable. We are so grateful for Nathan and the way he cleared up a past experience. I am a firm believer in second chances and personal communication. We will be purchasing our next vehicle through Mercedes-Benz Westminster and look forward to a lifelong relationship.
Shekhar was awesome! He made sure to make us feel welcomed. It was a nice and smooth process. Great Job! We got in and out quickly and smoothly.
I have purchased 4 Mercedes-Benz from this dealership and there's a reason I keep returning-professional, accommodating, knowledgeable staff and they treat you right. They are more than fair in their dealings. Marty Martinez was extremely helpful and very knowledgeable of all the products and automobiles we were interested in..
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