I felt totally confident my car was in good hands. The service department was very professional and knowledgeable. I was even updated on progress. Great job!!!
Jeff in service relations and Jeff in sales did a great job of communicating and getting my issues and questions resolved. Very professional, friendly and polite
Why does going to Mercedes-Benz of Westminster seem like deja vu to me? Because the level of service I receive is all exactly the same! Excellent ... so much so that is a little hard to believe. I have never experienced better service, communication, details follow-up and value than with this dealership. Sometimes I read five-star review and wonder, are these for real? I can tell you this: If you choose MB of W as your service dealer, you'll not only know I'm telling the truth, you'll probably think I did not say enough good thing about them!
My first experience with the service department at Mercedes Benz of Westminster. They did a really great job. My service advisor Jeff took great care of me and my vehicle and kept me up-to-date along the way on the progress. He was easy to get a hold of and the tech did a phenomenal job servicing the vehicle. We will certainly be using them for service going forward.
Once you have a good one - you keep it. That's why Mercedes Benz of Westminster will always have my service business! I can't imagine how they have instilled into each and every employee the ethics, values and skills that I have experienced at this dealership. Bravo. Perhaps other dealers should take notes.
Stephen did a great job when I got my Smart car serviced. I've been coming here since 2013 and it is the only place I take my Smart cars......their technician is outstanding and really cares about Smarts. The service advisor I've delt with since 2013 has retired but I look forward to working with Stephen going forward......we've gotten off to a great start!! Thanks everyone!!
Getting auto work done never seems to be a fun or enjoyable process but somehow, Steve Thompson makes it so! His personalized and professional approach takes the worry and sting out of car care! And, it helps that he is super efficient and the work is performed well. Big thumbs up for Steve Thompson!Update - June 2020 - As always, Steve Thompson and his crew came through for me! Work on my vehicle was done well, on time, and with friendly, professional service.
Great service here! Thanks for making everything easy Mercedes-Benz of Westminster.
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